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Lock the app and manage your sessions

Require Face ID, fingerprint or PIN, review where you are signed in, change your password and set a recovery email.

Updated Nov 12, 2026

App lock

Open More, Settings, Privacy and security and switch on App lock. The app then asks for Face ID, your fingerprint or your device PIN after it has been in the background. Even if someone picks up your unlocked phone, they cannot open your workspace without it.

Viewing a secret in Vault also asks you to confirm it is you, and copied values are cleared from the clipboard after 60 seconds.

Where you are signed in

Open Settings, Security. Active sessions lists each browser and device, labelled Web browser or Mobile app, with This device and when it was last active.

  • Sign out this session ends one of them.
  • Sign out everywhere else ends all others and keeps this device signed in.
  • Sign out everywhere ends every session, including this one.

Do this if you lose a phone or suspect someone else has your password.

Change your password

Choose Change password, enter your Current password and a New password of at least 12 characters. Optionally choose Sign out other devices, so everywhere else needs the new password. If you sign in with PGBHub, the password is changed on pgbhub.com instead.

Recovery email

A recovery email is a personal address that only you can read, used to reset a forgotten password. Under Recovery email, choose Add recovery email, confirm with your password, then enter the 6-digit code sent there, which expires in 15 minutes. Without one, only an administrator can reset a lost password. If your administrator has turned off self-service reset, you are told to ask them.

Tips

  • Turn on two-step verification in your web Settings if your administrator has not required it.
  • Change your password and sign out other devices if a phone is lost.

See Sign in and manage passwords.

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