Add funds to your wallet
Top up your prepaid balance, turn on auto-reload and read the activity list.
Usage is paid from a prepaid wallet: credits first, then cash. Nothing is charged to a card unless you turn on auto-reload. Your free allowance never needs a balance.
Balance & credits
Four tiles: Credits (with next expiry), Cash balance (money you added), Available (credits are used first) and Runway (how long it lasts at this month's spend).
Add funds
- Under Add funds, pick one of the preset amounts, or type an amount.
- Optionally tick Save this card so auto-reload can use it.
- Choose Add funds. You go to a secure checkout page and return to the Console.
The page shows the minimum per deposit for your currency. The balance updates after the payment is confirmed; if it says the payment is processing, wait a moment. If cancelled, you were not charged.
Auto-reload
Tick Auto-reload, set "When my balance falls below $ ... add $ ... from my saved card" and choose Save. It is available for USD wallets.
Recent activity
Lists funds added, auto-reloads, monthly statements, credits granted or expired, refunds, disputes and adjustments. Download CSV exports it.
Good to know
- The mobile app can start a top-up in your browser. See The PGBHub mobile app.
- Refunds are handled by support, not a button; they show in activity.
- If funds run low see When your balance runs low or empty.
More guides in Console: billing & wallet
Usage and the free allowance
Read the Usage & Billing page: month-to-date cost, storage and compute meters, project breakdown and usage history.
Billing currencies
USD is the default; where a local currency such as the Nigerian naira is offered you choose it before your first payment.
PGB Credits
What credits are, how they are spent and expire, and the application page.
Invoices, billing details and payment methods
Edit invoice details, view statements and receipts, and see how monthly statements are settled.
When your balance runs low or empty
The warning states, the grace period, what a pause does and how to resume.