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Invoices, billing details and payment methods

Edit invoice details, view statements and receipts, and see how monthly statements are settled.

Updated Nov 12, 2026

Monthly statements

Statements are generated on the 1st of each month. With a prepaid wallet, a statement is settled from your balance. If an account bills by invoice, Automated Invoices & Receipts lists each with period, total and status, with View Statement, Retry Payment where one failed, and Print / Save PDF. Accounts on invoice billing can Switch to prepaid.

Invoice details

Under Invoice Entity & Details, choose Personal Name or Organization / Business, then Edit and fill name, billing email, phone, optional website and invoice timezone. Choose Save Invoice Details.

Payment method

Payment Method shows a saved card if any (brand, last 4, expiry). Some features, such as billable backup settings and hourly backups, need a card or paid basis on file.

Failed payments

A banner shows when a payment did not go through, with days remaining before services pause. Update your payment method or settle the statement. See When your balance runs low or empty.

Good to know

  • Only Owner, Admin and Billing roles can see this.
  • Statements break usage down by database against the free pool.

More guides in Console: billing & wallet