Plans, billing and storage
One pool, one price
The Plan & limits tab shows what your whole workspace can use: mailboxes, domains, shared storage, outgoing mail per day and AI requests per month. Only people who manage billing for the workspace in PGBHub can change the plan, storage or add-ons. Everyone else sees it read-only. See Pricing for current plans.
Terms and the wallet
You pay a block of months at once, 3, 6 or 12, from your PGBHub wallet. Longer terms cost less: 6 months about 8% off, and 12 months costs the price of 10. The tab shows Paid until, Wallet balance, Top up and Renew now.
Renew automatically pays the next term from the wallet, with a reminder first. If it is off, the plan runs to the end of the paid term, then a grace period, then sending and creating pause (mail still arrives), and later sign-in stops until you renew. Data is kept.
Do it: review before you change
- Open Plan & limits.
- Read your plan and Paid until.
- Open Storage and read how the pool is shared.
- Choose Choose a plan or Plan & billing only to see the price. You confirm before anything changes, so it is safe to look.
Changing things
- An upgrade is charged now for the days left. A downgrade starts at the next renewal and is refused if you have more mailboxes or domains than the smaller plan allows.
- Extra storage is a monthly pack added to the pool. One pack at a time. You cannot go below the total of mailbox size limits, so lower those first.
- Add-ons top up one limit, such as a few more mailboxes.
- Ask for a higher limit sends a request a person reviews, usually within a working day.
Read Plan, billing, storage and add-ons.
Recap
- One pool, shared by mailboxes, Drive and documents.
- Auto-renew avoids lapses.
- Change plans knowing the confirm step shows the price first.
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