Set an out-of-office reply

An out-of-office reply tells people you are away and when you will be back. Each sender receives it once, not for every message they send.

Turn it on

1. Open Settings and choose Out of office.
2. Switch on Automatic reply.
3. Add a Subject and write the Message people will get. Include who to contact in your absence.
4. Optionally set Starts and an end date. If you leave the dates empty, the reply runs until you turn it off.
5. Choose Save. Nothing changes until you save.

When it is active the page shows On now. If you set a start date in the future it shows Scheduled.

How it works

• The mail server sends the reply for you, so it works even when PGB Business is closed and your computer is off.
• Mail still arrives in your inbox as normal while it is on.
• If you set an end date, it must be after the start date.

Tips

• Say a date: "I'm away until Monday 4 March" is clearer than "I'll be back shortly".
• Name a person and give their address for urgent matters.
• Add the reply a day before you leave by setting a start date, so you are not rushing on your last afternoon.

Common problems

• "Write the reply people will get." The message is required. Type something in the Message box before saving.
• "The end must be after the start." Check the two dates.
• My filters stopped running after I turned this on. Only one automatic script can be active on some servers. In Filters, choose Turn filters on if you see the warning.