Track a signing request and get the signed copy

See your requests

Open Sign. Waiting for you lists documents you must sign. Sent by you lists your requests, each showing signers and a badge such as 2 of 3 signed, Completed, Declined, Cancelled or Expired. Click a request to open it.

What the request page shows

• The title, status, source file, number of pages, whether signing is in order or any order, and the expiry date.
• Signers: each person with a status of Sent, Opened, Signed or Not their turn yet, the time they signed, and the reason if someone declined.
• Fingerprints (SHA-256) of the original and final files, which prove the document was not changed after signing.
• History: every step, with time, person and the address it came from.

Remind or re-issue

On a request that is still Waiting for signatures:

• Remind emails the people whose turn it is, with a fresh link.
• New link (on a signer whose turn it is) creates a fresh personal link and shows it once. Use this if a signer lost their email, or if you have no mailbox and need to copy the link.
• Cancel request stops it. You confirm first. Every signer's link stops working.

When everyone has signed

The request moves to Preparing the signed copy for a moment, then Completed. Then:

• The signed PDF is saved in your Drive next to the original, named like Contract (signed).pdf. Use In Drive to open it.
• Signed copy downloads it from the request.
• A certificate page with the signing history is added to the document.
• You are notified, and every signer is emailed a link to download their copy (valid for 30 days).

Good to know

• If the signed copy cannot be saved to Drive, for example because storage is full, you are told, and you can still download it from the request.
• A request that reaches its expiry date closes as Expired. Start a new one.
• If someone declines, the request is closed. Start a new one after talking to them.

Tips

• Set an expiry that matches the deal, such as 7 or 14 days, so old links do not stay open.
• Keep the signed copy where you keep the rest of the contract. It already sits beside the original in Drive.

See also Send a PDF for signing.