Sign in, reset a password and use two-step sign-in

Sign in

1. Go to console.pgbhub.com/login.
2. Enter your Email address and Password. Choose Show next to the password to check what you typed.
3. Choose Sign In.

If two-step sign-in is on for your account, you are asked for a code next (see below). Otherwise you land on your Projects page.

Continue with Google or Apple

Under the sign-in button you may see Continue with Google and Continue with Apple. These buttons only appear when PGBHub has switched that provider on, so if you do not see them, use your email and password. If you use one, an address with no account gets a new account, and an existing account is linked to that provider the first time. A second factor, if you set one up, still applies.

Two-step sign-in

If you turned on two-step sign-in, the Two-factor authentication page offers three ways to finish:

• App code: the 6-digit code from your authenticator app.
• Email code: a single-use code sent to your account email. Choose Email me a code. This is the fallback if you cannot reach your authenticator app.
• Recovery: one of the recovery codes you saved when you turned it on. Each works once.

To turn it on or off, see Protect your account: password, two-step sign-in and sessions.

Too many wrong attempts

After a few wrong passwords or codes the account is locked for a short time, and the wait grows with each further failure up to a maximum of 15 minutes. The wait lifts by itself. The same message appears whether or not the email has an account, so it does not reveal who is registered.

Reset a forgotten password

1. On the sign-in page choose Forgot password?.
2. Enter your account email and choose Send reset link.
3. Open the email and use the link. It expires after 1 hour.
4. Choose a new password. Then sign in.

Reset emails are only sent when email is configured for the platform. If you never receive one, check spam, then contact support.

Sign out

Open the account menu at the top right of any Console page (it shows your email) and choose Sign Out. This ends the session in this browser only. To end sessions everywhere, use Sign out other sessions on Account Security.

Good to know

• Sessions end when you sign out, change your password or choose Sign out other sessions.
• Never share your recovery codes or the setup key shown when you enable two-step sign-in.
• On a phone you can use the PGBHub mobile app; it signs in with the same email and password, and asks for the same second step.

Next step

Create your first project.